Terms of Service

1. Scope and acceptance

These Terms of Service (“Terms”) govern access to and use of Aroli (the “Service”), operated by TC Ecom LLC, a limited liability company registered in Wyoming, USA (“Aroli”, “we”, “us”). By creating an account or using the Service you agree to these Terms on behalf of the business you represent (“Customer”, “you”), and you confirm that you have authority to do so.

The Service is intended exclusively for businesses, developers and other professional users acting in a trade, business or professional capacity. It is not offered to consumers.

2. Definitions

• Customer Application - software you build and distribute that integrates with the Service, for example through our SDKs or client API.
• End User - a person who uses a Customer Application and whose account, license or device records are processed by the Service on your behalf.
• Customer Data - data you or your End Users submit to the Service, including End-User accounts, license and entitlement records, device identifiers, variables and files.
• Account Data - information about you and your team members that we need to provide the Service, such as names, email addresses and billing details.
• Plan - the subscription tier you select, including its limits and features as shown on our pricing page at the time of purchase.

3. Accounts

You must provide accurate information when you register and keep it up to date. You are responsible for all activity under your organization, including the actions of team members you invite and of anyone using your API keys. Keep passwords, recovery codes and secret API keys confidential, and tell us promptly at [email protected] if you believe they have been compromised. We strongly recommend enabling two-factor authentication for every dashboard account.

4. The service

Aroli provides hosted end-user authentication, license key management, device binding, entitlements, webhooks, APIs, SDKs and a web dashboard for software developers. We may improve, change or discontinue features over time. If we remove a feature that is material to a paid Plan, we will give reasonable advance notice.

The Service is currently in a pre-release phase. Some features, prices and limits are provisional and may change before general availability.

5. Your responsibilities

• You are responsible for your Customer Applications, for your relationship with your End Users, and for providing them with any terms and privacy information required by law.
• You must have a valid legal basis for the End-User data you ask us to process, and you must not instruct us to process data unlawfully.
• Secret API keys must never be embedded in software you distribute. Only the public app ID belongs in client software.
• You must comply with our Acceptable Use Policy and with laws that apply to you, including export control and sanctions laws.

6. Plans, fees and billing

Paid Plans are billed in advance in US dollars for the billing interval you choose (monthly, every 3 months, every 6 months or annually). Payments are processed by Stripe, Inc. or its affiliates; card details are entered on Stripe-hosted pages and are not stored by us. Subscriptions renew automatically at the end of each interval until cancelled.

You can cancel at any time through the Stripe customer portal linked from your dashboard. Cancellation takes effect at the end of the current billing interval. Refunds are described in our Refunds & cancellation policy.

We may change prices for future billing intervals. We will tell you in advance by email, and the new price applies from your next renewal after the notice period. Prices currently shown are provisional.

7. Plan limits

Each Plan includes limits, for example on applications, End Users per application, storage, API requests per month, team members and webhooks. When an action would exceed a limit, the Service rejects that action with a plan_limit_reached error; existing data is not deleted. If you downgrade, existing data stays intact, but you cannot add resources beyond the new Plan's limits until you are within them.

8. Data protection

Our Privacy Policy explains how we handle Account Data, for which we act as an independent controller. For End-User data contained in Customer Data, you are the controller and we act as your processor (service provider). Our Data Processing Agreement forms part of these Terms and governs that processing.

9. Security and its limits

We implement the technical and organizational measures described on our Security page and in the DPA. However, software that runs on devices you and we do not control can be modified. Device identifiers are supplied by the client and can be spoofed. The Service makes unauthorized use harder and enforces limits server-side; it does not and cannot guarantee that a Customer Application will not be copied, cracked or used without a valid license.

10. Intellectual property

We own the Service, our SDKs, documentation and brand. Subject to these Terms, we grant you a non-exclusive, non-transferable right to use the Service and to integrate and distribute our SDKs as part of your Customer Applications during your subscription. You keep all rights in your Customer Applications and Customer Data, and you grant us the rights needed to host and process Customer Data to provide the Service. If you send us feedback, we may use it without obligation to you.

11. Availability and support

We work to keep the Service available and performant, but we do not currently offer a service-level agreement. Planned maintenance will be announced in advance where practical. Support is provided by email at [email protected], with the response priority described for your Plan.

12. Suspension and termination

You may stop using the Service and cancel at any time. We may suspend or terminate access, with notice where reasonable, if you materially breach these Terms or the Acceptable Use Policy, fail to pay, or if your use creates a security or legal risk for us or others. Where possible, we will limit any suspension to the affected application or key.

After termination you can request an export of your Customer Data for a limited period. We then delete Customer Data in line with the DPA and our retention practices.

13. Disclaimers

Except as expressly stated in these Terms, the Service is provided “as is” and “as available”. To the extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

14. Limitation of liability

To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue, and our total liability arising from these Terms in any twelve-month period is limited to the fees you paid us for the Service in that period. Nothing in these Terms limits liability that cannot be limited by law, such as liability for intent or gross negligence where applicable.

15. Indemnity

You will defend and indemnify TC Ecom LLC against third-party claims arising from your Customer Applications, your Customer Data, or your breach of these Terms or the Acceptable Use Policy, and pay resulting damages and reasonable costs finally awarded or agreed in settlement.

16. Changes to these terms

We may update these Terms. For material changes we will notify you by email or in the dashboard before they take effect. If you do not agree, you may cancel before the change takes effect; continued use afterwards means you accept the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, USA, excluding its conflict-of-laws rules. The courts located in Wyoming have jurisdiction, unless mandatory law in your country provides otherwise.

18. General

These Terms, together with the documents they reference, are the entire agreement about the Service. If a provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Neither party is liable for delays caused by events beyond its reasonable control.

19. Contact